It's sad to hear it after hearing good things about the company, but it looks like Carbonite has faked five star reviews on Amazon.com. This doesn't mean their product is bad, but a lot of what goes into selecting a remote backup solution is whether you can trust the company or not. If this is how they promote their product, I'd feel a lot less secure about how they run their company.

I've also had reservations about the fact that they only have one data center where they keep your data and don't really keep backups of that. There are many legitimate one star reviews of Carbonite that talk about users not being able to get their data back during a restore. That is completely unacceptable for a backup solution.

I want to apologize for recommending or even thinking that this is a good solution. I recommend never even looking at Carbonite as a remote backup solution.